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English | Guest Information ━━━━━━━━━━━━━━━━━━━━
Thank you for staying at WELLO HOTEL SHINSEKAI.

1. Front Desk & Check-in / Check-out
Front desk hours: 15:00–18:00 / 20:00–23:00
Check-in: From 15:00
Check-out: By 10:00
Early check-in and late check-out are not available. To check out, select “Check-out” on the self-service check-in machine and insert your room key card.

2. Wi-Fi
WIFI ID: Wello Hotel (room number)
Password: wello2026

3. Towel Exchange Service hours: 15:00–18:00 / 20:00–22:00 To exchange your towels, please bring your used towels to the front desk.

4. Complimentary Drinks Complimentary drinks are available in the lobby on the 1st floor. Please help yourself.

5. Room Key Card Please remember to take your room key card with you when going out. Replacement fee for a lost card: JPY 5,000

6. Smoking All guest rooms are non-smoking. Please use the outdoor smoking area on the 5th floor. A cleaning fee of JPY 5,000 will be charged for smoking in a guest room.